Refund Policy

Return & Refund Policy

At GlowDen, we want you to love your purchase. If you're not completely satisfied, we're here to help.

60-Day Money-Back Guarantee

We offer a full 60-day money-back guarantee on all products. If you are not satisfied with your purchase for any reason, you may return it within 60 days of delivery for a full refund.

How to Request a Return

To start a return, please contact us at glowdencanada@gmail.com with your order number and reason for return. We will provide you with return instructions.

Conditions

  • Items must be in their original packaging
  • Items must be unused or gently used
  • Proof of purchase is required

Refund Processing

Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original payment method.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at glowdencanada@gmail.com with photos of the damage. We will send a replacement at no additional cost.

Contact Us

Email: glowdencanada@gmail.com