Shipping & Returns
Shipping Policy
Free Shipping Across Canada
Every order ships free — no minimum purchase required. We ship coast to coast across Canada.
Processing Time
Orders are processed within 1-2 business days. You'll receive a tracking number via email once your order ships.
Delivery Time
Standard delivery: 5-10 business days across Canada. Delivery times may vary depending on your location and carrier conditions.
Return Policy
60-Day Money-Back Guarantee
We stand behind every product we sell. If you're not completely satisfied, you have 60 days from the date of delivery to request a full refund.
How to Return
- Email us at glowdencanada@gmail.com with your order number
- We'll provide return instructions within 24 hours
- Ship the item back in its original packaging
- Refund is processed within 3-5 business days of receiving the return
Damaged or Defective Items
Received a damaged or defective product? Email us immediately with photos and we'll send a replacement or full refund at no extra cost to you.